When you visit our website or place an order, we collect the following information: - **Personal Information**: Name, email address, phone number, and shipping address provided during registration or checkout. - **Payment Information**: Payment details are processed securely through Razorpay and are never stored on our servers. - **Usage Data**: We collect anonymous data about how you interact with our website to improve your experience. - **Communication Data**: Messages sent through our contact form or WhatsApp are stored to provide better customer support.

Your information is used for the following purposes: - Processing and fulfilling your orders - Sending order confirmations, shipping updates, and delivery notifications via email and WhatsApp - Responding to your customer service requests - Improving our website and product offerings - Sending promotional emails (only with your consent, and you can unsubscribe at any time)

We do not sell or rent your personal information. We only share your data with: - **Shipping Partners**: Your name, address, and phone number are shared with our courier partners for delivery. - **Payment Processors**: Razorpay processes your payment information securely under their own privacy policy. - **Legal Requirements**: We may disclose information if required by law or to protect our legal rights.

We implement industry-standard security measures to protect your data: - All data transmission is encrypted using SSL/TLS - Payment processing is PCI-DSS compliant through Razorpay - Access to personal data is restricted to authorized personnel only - We regularly review and update our security practices

You have the right to: - Access the personal data we hold about you - Request correction of inaccurate information - Request deletion of your account and associated data - Opt out of marketing communications at any time - Contact us with any privacy-related concerns

If you have questions about this privacy policy, please contact us at: - **Email**: hello@naturelite.in - **Phone**: +91 99999 99999 - **Address**: Jaipur, Rajasthan, India 302001